Now it is no small secret that SMEs are being crippled by late payments, but what is the actual magnitude of the damage? In a survey carried out by BACS (direct debit & credit), £24bn has been outlined as the overall amount of money owed to SMEs in the UK, with an average individual debt of up to £27,000 and an average 52 day delay. These debts have resulted in millions of working hours spent on the retrieval of payments, which could have been spent on working on the business itself. Others have gone as far as to create a role within their business for the sole purpose of chasing up debts!
You can combat ate payments to your company by implementing a number of new rules which can result in a reduction in the number of late payment to your business. This can include:
- Intensifying the rigidity of payment terms.
- Screening new clients with credit checks; this can be used as a preliminary screen as potential clients with bad credit can be turned away immediately.
- Keeping regular and friendly contact with debtors, this can also ensure communications on payments are clear and you are always updated. It is also positive as you can gain a better working relationship with each other which results in strong brand loyalty and positive word of mouth.
- Be stern with late payers, such as adding a late payment fee. This will push them towards paying their debts within their allocated time. However you must be careful to find a balance, especially when dealing with a good and valuable client.
- Introduce incentives for quick payments, this can be discounts on products/services or having access to special deals or any other incentives.
For more information on how you can combat late payments, please contact us. Our skilled business advisors can help you today.
